The first three voices I speak with know: Nothing. That hardly stops them from eating up valuable time. They just blither on and on about irrelevancies, not answering my concerns, not providing data I require, etc.
One directs me to a web site to step me through a process she says will settle my issues. Whatever web site she sends me to, it isn’t the same one she’s looking at. We confirm that much, anyway. She can’t explain this, either, but it’s the perfect excuse to dump my ass and get somebody else on the line.
She’s the one whom I made promise me over and over that she’d send my bank an email, cc to me, that would overcome the obstacles I confront. Thirteen hours later, no email. So I send one to her, using the Reply function to the other (useless) email she’d sent me earlier in the conversation. Naturally, my email bounces back.
So I copy and paste it into PayPal’s friendly (HA!) Contact Us form. Within minutes, I get a response suggesting that MOST customers find solutions to THESE problems on this FAQ page. If this doesn’t help, I may reply (and somebody will send me different useless data).
I sent this:
This is very annoying.
PLEASE ACTUALLY READ MY EMAIL AND RESPOND.
Your representative failed to keep her word to me and it’s holding me up badly.
This is fucking unbearable, intolerable, and borderline criminal. I would never ever use this service if there was a better alternative, but given the nature of my business here, it simply has to be Pay Pal because for mysterious reasons, they have the most credibility. God only knows how they fucking earned it, and god and I don’t speak.
So how’s your day going?
Hey look here! It’s not just me!