Maybe you heard that SunPass will be down for a week starting today “for upgrades.” Evidently you’ll still be automatically charged when you go through toll stations, but you won’t be able to replenish your account on-line for a while.
The same day I read this news (yesterday), I get a notice in the mail – snail mail, not e-mail – informing me that my SunPass account balance is $0.00, which is a violation of the terms and conditions of my contract. I am to remedy this circumstance promptly, but in the meantime, I must remove the transponder and “pay cash at tolls.”
Seriously? When’s the last time there was anybody collecting tolls in South Florida? I think the last guy standing was on Card Sound Road in the Keys, and he’s gone about a year.
The date on the note from SunPass is May 14, 2018. Snail mail indeed. Maybe the post office vehicle was stuck at a toll booth.
There’s something at the bottom of the note, too, but the print is so small I can’t read it. Looks like it might be Spanish, too. That, too, sends an intriguing message, innit.
Just for the record, my balance isn’t zero: at the beginning of June, when I file for reimbursement of expenses, I visit the website to get records of payments and check the balance. This suggests the state is (1) wrong, (b) late, and () FUBAR. Honk your horn if you’re surprised.